How Do I Know If My Parcel Will Arrive At Shopee?

What do I do if my order doesn’t arrive?

What to Do If Your Online Order Never ArrivesContact customer service.Tell your credit card issuer.Go public.Determine if it was a scam.Matt Brownell is a staff reporter for MainStreet.

You can reach him by email at, or follow him on Twitter @Brownellorama..

What time does Ninja van usually deliver?

between 9 AM to 10 PMThe standard delivery time is between 9 AM to 10 PM. Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.

When should I expect my order to arrive from Shopee?

Following the successful order pickup the buyer should receive their order within the following time frame: Within Metro Manila = 2 to 5 calendar days* Outside Metro Manila = 3 to 8 calendar days* Delivery for overseas products = may take within 7 to 16 calendar days*.

How do I track my Ninjavan order?

How can I track my order? Go to our website or by clicking here. Make sure you are on the correct website for your country. To track your parcel, you may scroll down to find our tracker. … If the Tracking ID is valid, you will be directed to the Tracking Page with the details of your delivery.

How do I complain about a seller in Shopee?

You can report the user or product by going to the profile page and clicking on “Report this User” from the dropdown menu. If you come across a counterfeit product, please do proceed to report the product and/or the seller.

Can I refuse my Shopee order?

You can instantly cancel your order within an hour after payment is verified and/or before the seller arranges pickup/enters the tracking number. If a paid order is canceled, we will automatically process a refund to your account. If the cancellation is raised after 1 hour, the request has to be approved by the seller.

When my order will be shipped?

All orders are shipped out within 3-5 business days*. Orders with custom products can take a little more time to ship. Your items will ship as soon as they are ready and you will receive an email notification with the order’s shipping confirmation and its tracking number.

Can I get a refund if my package is late?

If you’ve ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you’re entitled to request a refund for late packages.

How much is Ninjavan delivery?

Delivery of Ninja Packs to your doorstep is free of charge! I bought Ninja Packs online, how long do I have to wait to receive them? Your Ninja Packs will be delivered to you within 1-3 working days upon receiving your payment.

How do I contact Ninjavan delivery?

Feel free to reach out to us via email at or call us at (02) 8271 1501 if you need further assistance.

Why is my Shopee order taking so long?

Some deliveries may take longer due to weather condition and customs clearance process. Estimated delivery date can be found on the checkout page. Note: Shopee will not charge any extra shipping and handling fees. Kindly check on the Shipping Information under Order Details page to get an updated status of your order.

What happens if a Shopee seller doesn’t ship?

What can I do if the seller does not ship the item?Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item.You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. Please note: you can only cancel the order if it has not yet shipped.

Does Shopee deliver at night?

Standard Delivery (via Shopee Xpress) is an integrated logistics service by Shopee. … Standard Delivery operates 7 days a week from 8:00 AM – 7:00 PM (excluding selected holidays).